TERRENCE KEITH
CAREER SUMMARY	System Administrator with 13 years experience in computer hardware, software, wired and wireless networking, up to enterprise level. Excellent communication skills as well as customer service experience. Works alone or with others equally well, and is a stickler for the fine details when it comes to the finished product.
EDUCATION	Diploma w/Honors Spanish Language Course, Presidio of Monterey, California. Diploma Spring Valley High School, Columbia, South Carolina. Certifications CompTIA Security+ Microsoft Certified Technology Specialist, Windows 7 Configuration
WORK EXPERIENCE	SYSTEM ADMINISTRATOR 733d Force Support Division, Ft. Eustis, Virginia. Provide Information Technology support for Morale, Welfare and Recreation (MWR) and other Non-Appropriated Fund activities. Responsible for maintenance, repair, and IAVA compliance of user equipment in a Windows environment. Maintain Point of Sale systems utilizing the RECTRAC customer tracking/POS system. * Facilitated the acquisition of donated PC’s, saving the organization over $40,000. SYSTEM ADMINISTRATOR\INFORMATION ASSURANCE ANALYST SAIC, Ft. Monroe, Virginia. Provide Information Assurance support for The Battle Lab Collaborative Simulations Environment (BLCSE), U.S. Army Requirements Integration Center (ARCIC), Ft. Monroe. Responsible for OS hardening of Linux and Windows - based systems, and the planning and implementation of security protocols. * Created Windows-based images with zero vulnerabilities according to scans using both the Retina and STAT vulnerability scanning utilities, and the Defense Information Systems Agency (DISA) Gold Disk. SYSTEMS ANALYST II Ciber, Inc., Ft. Monroe, Virginia.  Provide Tier II, Tier III, and network maintenance support for the U.S. Army Requirements Integration Center (ARCIC), Ft. Monroe. Responsible for hardware setup, deployment and repair in a 600+ user environment. Also responsible for configuration of desktop VTCs, wireless Air Card-enabled tablet PCs, NAS and SAN devices, laptops, and servers. Assist in the implementation of Active Directory group policy using MMC and Scriptlogic. Perform data recovery and encryption, printer repair\maintenance. * Recovered data for high level customers from hard drives that were both encrypted and damaged, using unorthodox techniques and diligence. SYSTEMS ANALYST/NETWORK ADMINISTRATOR Remtech Services, Inc., Ft. Monroe, Virginia. Provide Tier II, Tier III, and network maintenance support for the U.S. Army Futures Center, Ft. Monroe. Responsible for hardware setup, deployment and repair in a 680-user environment. Also responsible for configuration of desktop VTCs, wireless Air Card-enabled tablet PCs, NAS and SAN devices, laptops, and servers. Assist in the implementation of Active Directory group policy using MMC and Scriptlogic. * Implemented Ghost server/client setup to reduce PC Staging time from 6 hours to 30 minutes. SYSTEM ADMINISTRATOR / INFORMATION SYSTEMS OFFICER Advanced Systems Technologies, Inc, Ft. Monroe, Virginia. Provide onsite IT support for both the Office of the Deputy Chief of Staff for Simulations & Analysis, Ft. Monroe, and the Training and Doctrine Command Analysis Center, Ft. Leavenworth. Responsible for hardware maintenance / troubleshooting, as well as management of the websites for both organizations. * Revised network asset management strategy for TRAC Leavenworth, as well as Active Directory migration \ server consolidation planning. SYSTEM ADMINISTRATOR / INFORMATION SYSTEMS OFFICER Remtech Services, Inc, Ft. Monroe, Virginia. Maintain 25 user workgroup, providing hardware and software support. Responsible for troubleshooting, software updates, and ensuring network connectivity to local workgroup, and post domain. Also responsible for building / maintaining the organization website, Video Teleconferencing equipment, as well as various portable devices (notebooks, Pocket PCs, and PDAs). SENIOR TECHNICIAN / TIER III PROJECT MANAGER Communications Technologies (ComTek), Ft. Monroe, Virginia. Manage Tier III Maintenance operations for the Training and Doctrine Command at Ft. Monroe, VA. Respond to post-wide service calls on Windows 98/NT/2000 based computers and printers. Also assist with Tier III operations at Ft. Eustis and Ft. Story, VA TECHNICAL SUPPORT LEAD Communications Technologies (ComTek), Ft. Lee, Virginia. Supervised a team of 3 ComTek contractors at the Quartermaster Center & School Automation Support Office. Conducted advanced troubleshooting of Windows 95 / Windows NT based workstations in a network domain environment. Also responsible for bug fixing and revision of scripted install sets for onsite system updates. Responsibilities also included informal training of both technicians and users on Windows applications, system hardware, and email retrieval / setup.
SKILLS	Computer Hardware Skill Level: Expert Experience: 14 years Linux Skill Level: Beginner Experience: 2 years Networking Skill Level: Intermediate Experience: 8 years Windows (all versions) Skill Level: Advanced Experience: 14 years Blackberry (Enterprise) Skill Level: Advanced Experience: 8 years
REFERENCES	Upon Request